Terms of service

Welcome to BYCADS. This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule (3) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of BYCADS marketplace platform - www.bycads.com (hereinafter referred to as "Platform")

The Platform is owned by M/s. B.G.I.

Your use of the BYCADS and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the BYCADS including the applicable policies which are incorporated herein by way of reference. By mere use of the BYCADS, You shall be contracting with M/s. B.G.I, the owner of the Platform. These terms and conditions including the policies constitute Your binding obligations, with BYCADS.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User. The term "BYCADS","We","Us","Our" shall mean M/s. B.G.I and its affiliates.

When You use any of the services provided by Us through the Platform, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to go through these Terms of Use periodically for any updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the changes/revisions made by Us. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by BYCADS Policies including but not limited to Privacy Policy as amended from time to time.

1. User Account, Password, and Security:

If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or not in accordance with this Terms of Use, We shall have the right to indefinitely suspend or terminate or block Your access on the Platform.

At the time of creation of your account, you shall be given option to allow us to contact you for our offers, schemes, promotions etc via whatsap, text messages, calls, emails and advertisements. By clicking to ‘allow’ on the said pop-up, it shall be considered as your consent to be contact through above mentioned means.

If there is reason to believe that there is likely to be a breach of security or misuse of Your account, We may request You to change the password or we may suspend Your account without any liability to BYCADS, for such period of time as we deem appropriate in the circumstances. We shall not be liable for any loss or damage arising from Your failure to comply with this provision.

In the event of a device being associated with multiple logins or sign ups, as a measure to enhance customer's security and privacy as well as safeguarding your sensitive information for any potential risks, BYCADS sometimes consider moderating users and their association with devices while using the BYCADS app or website.

Your email address is treated as Your primary identifier on the Platform. It is your responsibility to ensure that Your email address is up to date on the Platform at all times. You agree to notify Us promptly if your e-mail address changes by updating the same on the Platform through an OTP verification. You agree that BYCADS shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where You have failed to update Your revised e-mail address on the Platform. You agree to immediately notify BYCADS of any unauthorized use/breach of your password or account.

If You share or allow others to have access to Your account on the Platform ("Account"), by creating separate profiles under Your Account, or otherwise, they will be able to view and access Your Account information, You shall be solely liable and responsible for all the activities undertaken under Your Account, and any consequences therefrom.

If You have not accessed Platform for a period of 2 (two) Years, Your data (including transactional data) will be deleted from Our record and You will not be able to access such data.

2. Services Offered:

BYCADS provides a number of Internet-based services through the Platform. One such Service enables Users to purchase original merchandise such as clothing, footwear and accessories (collectively, "Products"). The Products can be purchased through the Platform through available modes of payments offered. The sale/purchase of Products shall be additionally governed by policies of sale, like cancellation policy, exchange policy, return policy, etc. which are incorporated here for reference. It is clarified that at the time of creating a return request, users are required to confirm that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged or if the original tags are missing, the user's return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and BYCADS assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and BYCADS assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product.

BYCADS does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

3. Platform for Transaction:

BYCADS is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

Pricing on any product(s) as is reflected on the Platform may due to some technical issue, typographical error or product information published may be incorrectly reflected and in such an We may cancel such your order(s).

You release and indemnify BYCADS and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the BYCADS and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, BYCADS cannot take responsibility or control the information provided by other Users which is made available on the Platform.

4. User Conduct and Rules on the Platform:

You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:

· You shall not host, display, upload, modify, publish, transmit, update or share any information which:

· belongs to another person and to which You do not have any right to

· is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever

· is misleading in any way

· involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming"

· promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous

· infringes upon or violates any third party's rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity

· contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)

· provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses

· contains video, photographs, or images of another person (with a minor or an adult).

· tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users

· interferes with another USER's use and enjoyment of the Platform or any other individual's User and enjoyment of similar services

· infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent

· violates any law for the time being in force

· threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation

· shall be false, inaccurate or misleading

· shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers

· A User may be considered fraudulent or loss to business due to fraudulent activity if any of the following scenarios are met:

· Users doesn't reply to the payment verification mail sent by BYCADS

· Users fails to produce adequate documents during the payment details verification

· Misuse of another Users's phone/email

· Users uses invalid address, email and phone no.

· Overuse of a voucher/coupon code

· Use of a special voucher not tagged to the email ID used.

· Users returns the wrong product

· Users refuses to pay for an order

· Users involved in the snatch and run of any order

· Miscellaneous activities conducted with the sole intention to cause loss to business/revenue to BYCADS

· User with excessive returns

· Repeated request for monetary compensation for fake/used order

· BYCADS may cancel any order that classify as 'Bulk Orders'/'Fraud orders' under certain criteria at any stage of the product delivery. An order can be classified as 'Bulk Order'/'Fraud Order' if it meets with the below mentioned criteria, and any additional criteria as defined by BYCADS:

· Products ordered are not for self-consumption but for commercial resale

· Multiple orders placed for same product at the same address, depending on the product category.

· Bulk quantity of the same product ordered

· Invalid address given in order details

· Any malpractice used to place the order

· Any promotional voucher used for placing the 'Bulk Order' may not be refunded

· Any order placed using a technological glitch/loophole.

· BYCADS does not facilitate business to business transaction between Sellers and business customers. You are advised to refrain from transacting on the Platform if You intend to avail the benefits of input tax credit.

· You shall not use the Platform for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company and interrupt or causes to interrupt, damages the use by other Users of BYCADS.

· You shall not use any false e-mail address, impersonates any person or entity, or otherwise misleads BYCADS by sharing multiple address and phone numbers or transacting with malafide intentions.

· We may sometimes on certain landing page even allow our Users to experience free exchange of ideas and observations regarding interest in the field of fashion, including 'viewing user generated content' and/or 'videos' and 'posting comments'. By accessing, viewing and/or posting any user generated content to any specific dedicated page on the Platform, you accept and consent to the practices described in these 'Terms of Service' and 'Privacy Policies', as well as any other terms of prescribed by the BYCADS on the Platform. You agree and undertake that when accessing, viewing and/or posting any user generated content on these pages You will not imitate, abuse, harass, any Customer/User or violate and exploit, any of these 'Terms of Service' of the Platform.

· You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve Our right to bar any such activity.

· You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means.

· You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity

· You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service, purchase, solicitation of offers to purchase, and sale of products or services.

· You shall not engage in advertising to, or solicitation of, other Users of the Platform to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Platform or related to us.

· BYCADS hereby disclaims any guarantees of exactness as to the finish, appearance, size, color etc., of the final Product as ordered by the User. BYCADS Return & Exchange Policy offers you the option to return or exchange items purchased on BYCADS within the return/exchange period (Please read the Product Detail Page to see the number of days upto which a product can be returned/exchanged, post-delivery). In case of return or exchange of the purchased item, please refer to the Return and Exchange Policy.

· Please note that you can only use BYCADS Credits to buy products from your registered account on the BYCADS app or website. BYCADS Credits cannot be:

· Used for payment of orders placed on other BYCADS accounts.

· Transferred to any other BYCADS user's account, bank account, or wallets, etc.

· BYCADS may unilaterally terminate Your account on any event as mentioned in the Terms Of Use under the point no. 4. User Conduct and Rules on the Platform. Any BYCADS credits earned as goodwill compensation, earned via loyalty or referral program or promotional campaigns or earned through gift cards purchased on other platforms will be forfeited in such cases.

5. Contents Posted on Platform:

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, "Content"), is BYCADS content. Such content is Our property and We have worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media.

You may use information on the products and services purposely made available on the Platform for downloading, provided that You:

· do not remove any proprietary notice language in all copies of such documents,

· use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,

· make no modifications to any such information, and

· do not make any additional representations or warranties relating to such documents,

· In the event of return/cancellation of any products in the order placed with an offer, thereby falling below the minimum required threshold as required by the offer, the user shall be deemed ineligible for the offer. Any cashback already credited would be void & be deducted from the value of the item being returned/canceled & the remaining balance would be processed as a refund. BYCADS reserves the right to modify the terms and conditions at any time, without prior notice..

6. Disclaimer of Warranties and Liability:

All the materials and products (including but not limited to software) and services, included on or otherwise made available to You through Platform are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, BYCADS does not warrant that: Platform will be constantly available, or available at all or The information on Platform is completely true and accurate.

All the Products sold on Platform are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You. You might be required to enter a valid phone number while placing an order on the Platform. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. You also authorize us to use your personal information to initiate Our promotional phone calls or SMS.

7. Payment

While availing any of the payment method/s available on the Platform, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

· Lack of authorization for any transaction/s, or

· Exceeding the preset limit mutually agreed by You and between 'Bank/s', or

· Any payment issues arising out of the transaction, or

· Decline of transaction for any other reason/s

· All payments made against the purchases/services on Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Platform will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Platform.

· Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.

· Further:

· You have specifically authorized BYCADS or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility. BYCADS does not guarantee the identity of any User.

· You understand, accept and agree that the payment facility provided by BYCADS is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the Transactions on the BYCADS Platform using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, BYCADS is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.

Payment / Refund Facility for Buyers:

· You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Us to purchase the products and /or services using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility.

· You, as a Buyer, may agree with US through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.

· You, as a Buyer, shall electronically notify Payment Facility using the appropriate BYCADS Platform features immediately upon Delivery or non Delivery within the time period as provided in Policies. Non notification by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction. In case of Cash On Delivery transactions, Buyer is not required to confirm the receipt of products or services.

· You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Platform features within the stipulated time than this would make You ineligible for a refund.

· The Items must be marked and returned within 3 days of delivery.

· The product must be unused, in its original packaging, and in resalable condition.

· Refunds are not available for digital products, gift cards, or personalized items.

· The items on Sale are not eligible for return.

· Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received, or through any other method available on the Platform, as chosen by You.

· For Cash On Delivery transactions, refunds, if any, will be made via electronic payment transfers.

· Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.

· For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).

· Refunds may be supported for select banks. Where a bank is not supported for processing refunds, You will be required to share alternate bank account details with us for processing the refund.

· Refund shall be conditional and shall be with recourse available to BYCADS in case of any misuse by Buyer.

· We may also request you for additional documents for verification.

· Refund shall be subject to Buyer complying with Policies.

· For return / refund / exchange you need contact us at bycads.com@gmail.com

· BYCADS reserves the right to impose limits on the number of Transactions or Transaction Price which BYCADS may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/UPI and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.

· BYCADS reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with BYCADS or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.

· BYCADS may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of BYCADS. As a result of such check if BYCADS is not satisfied with the creditability of the Buyer or genuineness of the Transaction or other reasons at its sole discretion, BYCADS shall have the right to reject the receipt of / Buyers commitment to pay Transaction Price. For avoidance of doubt, it is hereby clarified that the 'Cash on Delivery' feature for payment, may anytime be disabled for all or certain account users, at the sole discretion of BYCADS.

· BYCADS may delay notifying the payment confirmation i.e. initiating Dispatch, if BYCADS deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, BYCADS may hold Transaction Price and may not Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.

· You acknowledge that BYCADS will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of BYCADS.

Return Process:

· Contact our support team at bycads.com@gmail.com with your order details.

· You must provide a video clearly showing the issue with the product. This is required for processing returns and refunds.

· Ship the item to the provided return address. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

· If any item is missing from your order, we will either deliver the missing item or refund the cost of that item.

· Once received and inspected, refunds will be processed within 7-10 business days to the original payment method.

· We only replace defective or damaged items. If you need an exchange, contact us at bycads.com@gmail.com

Compliance with Laws:

As required by applicable law, if the Customer makes a purchase of an amount equal to or above INR 200000 (Two Lac rupees), the Customer will be required to upload a scanned copy of his/her PAN card on the Platform, within 4 days of making the purchase, failing which, the purchase made by the Customer will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Customer, it need not be submitted again. The order of the Customer shall stand cancelled if there is a discrepancy between the name of the Customer and the name on the PAN Card.

Buyer shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and BYCADS Platform.

Buyer's arrangement with Issuing Bank:

All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.

All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.

8. Indemnity:

You shall indemnify and hold harmless BYCADS, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

9. Trademark, Copyright and Restriction:

Platform is controlled and operated by BYCADS. All material on Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on BYCADS is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other BYCADS or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service. However, We reserve the right to use/reproduce any content uploaded by You and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.

10. Limitation of Liability:

In no event shall BYCADS be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

· the use or the inability to use the Services or Products

· unauthorized access to or alteration of the user's transmissions or data

· any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. BYCADS shall not be held responsible for non-availability of the BYCADS during periodic maintenance operations or any unplanned suspension of access to the BYCADS. The User understands and agrees that any material and/or data downloaded at BYCADS is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extend that is permissible under law, BYCADS's liability shall be limited to an amount equal to the Products purchased value bought by You. BYCADS shall not be liable for any dispute or disagreement between Users

11. Termination:

BYCADS may suspend or terminate your use of the BYCADS or any Service if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until BYCADS chooses to terminate them.

· If You or BYCADS terminates your use of the Platform or any Service, BYCADS may delete any content or other materials relating to your use of the Service and BYCADS will have no liability to you or any third party for doing so. However, your transactions details may be preserved by BYCADS for purposes of tax or regulatory compliance.

· If You use any false e-mail address or use the portal for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company or mislead BYCADS by sharing multiple address and phone numbers or transacting with malafide intentions then BYCADS reserves the right to refuse access to the portal, terminate accounts including any linked accounts without notice to you.

12. Jurisdictional Issues/Sale in India & other countries:

Unless otherwise specified, the material on the Platform is presented for the purpose of sale in India and other countries while complying to the laws of the land of such countries.

13. Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at Delhi. The place of jurisdiction shall be exclusively in Delhi.

14. Disclaimer:

You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through BYCADS. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind.

Delivery Related - User agrees and acknowledges that any claims regarding order delivery (including non-receipt/ non- delivery of order or signature verification) shall be notified to BYCADS within 5 days from the alleged date of delivery of product reflecting on the BYCADS portal. Non notification by You of non-receipt or non-delivery within the time period specified shall be construed as a deemed delivery in respect of that transaction. BYCADS disclaims any liability or responsibility for claims regarding non-delivery, non-receipt of order (including signature verification in Proof of delivery) after 5 days from the alleged date of delivery of product reflecting on the BYCADS portal.

Open Box Delivery -Open Box Delivery is currently available in select pincodes only. In case of COD, the payment of the product must be done before opening the box. In Open Box Delivery, our delivery partner will open the package in front of you at the time of delivery. Both the outer as well as the brand packing is opened and shown to you. This ensures that you thoroughly check the product and accept its delivery only after being satisfied. In case you find the product or parts of the product to be missing, damaged or different from what you ordered please do not accept the order and ask our delivery partner to take it back. In case of COD orders, you'll get on-spot refund immediately from our delivery partner. In case of prepaid orders, the refund will be credited back to the source. For electronic devices, in case you find the device to be defective upon turning it on, you may contact our customer care.

15. Charges

Subject to the Terms of Use and the below terms and conditions, BYCADS may levy a charge on all low value orders on the BYCADS Platform

The fee shall be specified on the order page on the BYCADS Platform.

The fee shall be charged on the overall order value.

BYCADS reserves the right to modify/waive off the fee from time to time.

The Fee shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws for making payments to BYCADS.

To protect the rights of customers, BYCADS reserves the right to collect this Fee for all orders and disable cash on delivery option for accounts which have high percentage of returns and shipments not accepted, of the number of orders placed through such accounts.

Cash on Delivery (COD) shall not be available for international orders.

You shall be charged a fee dedicated to keeping the Platform running smoothly and continuously for improving your app experience ("Platform Fee"). By agreeing to the Terms of Use, you agree to engage the services of a transport service provider ("Transporter") (facilitated by BYCADS) for transportation of products from the location of the seller, where it is handed over to the Transporter and it is delivered to your location. Such movement of products is on your account and the Transporter is only responsible for transportation of products.

You acknowledge the Transporter is not a party to the sale and assumes no title, interest, or rights in the products. Ownership transfers to you when the products are handed over to the Transporter by the Us. Once the Seller hands over the products to the Transporter for delivery, the ownership of, products is immediately transferred to you. The Transporter's role is strictly limited to providing logistics and delivery services, and the Transporter shall not be considered a buyer or seller of the products. The contract of sale exists solely between you and Us. You agree that once you accept delivery of the products at the delivery location, it shall be deemed that the Transporter has completed all its contractual obligations as Product a Logistics service provider. Your acceptance of delivery of products shall constitute deemed approval of the fact that the consignment has been received in full and intact condition.

The Transporter is a 'Goods Transport Agency' under the GST laws, Transport Charges will be charged along with applicable taxes (wherever applicable). The Transporter shall, for booking of the consignment to be transported, issue a Consignment Note, which will also include the terms and conditions governing the carriage, in addition to the applicable Terms of Use mentioned herein. You are encouraged to refer to the additional terms and conditions set out in the Consignment Note, which shall be made available to you in your order page. The Transporter shall not be liable for any delay in pickup, mis-delivery, non-delivery or loss or damage to shipment caused on account of an act of God, force majeure productor any other cause reasonably beyond the control of the Transporter. Any time of arrival/delivery provided at booking by BYCADS is an estimate only and the Transporter has no role in providing such estimate. The Transporter shall not be bound by any time-commitments made by BYCADS to the customer.

16. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

17. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:

Mr. _______________

Designation: _____________

M/s. B.G.I

Mau Near K.D.M I.T.I College, Kanth Road, Moradabad, Uttar Pradesh, 244001, India

Email Address: bycads.com@gmail.com

Phone:

Time: Mon – Fri (9:00 Hrs- 18:00 Hrs)